We receive, collect and store any information you enter on our website or provide us in any other way.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email) comments, feedback, product reviews, recommendations, and personal profile.
We respect your privacy and do not share your personal information with anyone outside the agency. The agency will only share your personal information and photos with clients as required, as part of your agreement with us.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and support;
To be able to contact our Visitors and Users with general or personalised service-related notices;
To comply with any applicable laws and regulations.
We store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at
Please bear in mind that our photographers have many clients to see each day and their slots are booked up in advance to maximise their income.
As such, if you are more than 10 minutes late or you do not attend without more than 48hrs notice, there will be a $100 fee as it greatly affects the running order of their day.
Note: We send both email and text reminders in relation to your booking with our photographers.
Sibling discount and any other group discount or coupon codes are subject to change at any time wihtout notice. These discounts only occur in the event of a group booking made in one order, not over the course of a payment plan or made up of split payments.